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City Water Customers Can Now Track Usage In Real Time

    Customers of the Umatilla water system can now track their usage in real-time.  The city has enacted a free monitor consumption program that provides graphing data as well as usage history among tools designed to help customers know exactly how much water they are using at any given time.
    "By empowering customers with on-demand access to the smart meter data, Smart Meter automatic Access effectively expands our utility's hours of operation and enables customers to get answers to their questions without placing a call," said Regina Frazier, who is overseeing the system.
    The city has spent the last few years gearing up for such a program by updating its water meters throughout the city.  Now, customers who register for the program can specify billing and usage thresholds they do not wish to exceed, as well as can log in and see an estimate of their bill.  For those selecting usage limits, the system will notify them when they near their threshold, preventing a surprise bill or unexpectedly high consumption.
    Customers can also update email addresses,  phone numbers, and billing addresses, as well as sign up for e-billing and set automatic on and off notifications while online.
    Customers wishing to register for the program may do so at www.umatillafl.municipalonlinepayments.com/umatillafl/utiltilies.